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Hayes is a creator of the Operations Strategy field, and all 4 authors are on the Harvard Business Institution professors. In Operations, Strategy, and Innovation: Pursuing the Competitive Edge-- the long-awaited follow-up to the highly effective classic, Fixing Our Competitive Edge-- Bob Hayes, Gary Pisano, Dave Upton, and Steve Wheelwright take a fresh appearance at the foundations of business success. This book attends to the basic concepts that lead the development of a powerful operations company, and describes how a business's operating and technological resources can be put on create a lasting competitive advantage in today's "brand-new" (global and IT-intensive) economy. Attaining a competitive advantage with superior operations is what the authors describe as the "operations edge.".
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