I ordered this basketball goal for our visiting granddaughter. When we started to put it together all the connecting parts were not included or the instruction book. It was too late to order replacement parts as she lives far away and this was bought to use only a short time. We had to purchase another one at a local sporting goods store.
We have to return this purchase and very sorry that it did not work after everything was laid out to put the goal together. Very time consuming for such careless packing. do not know who was to blame. Need more attention to packaging!!!
Excellent goal and price is best I could find. Company has excellent customer service. Directions are only complaint, not easy to understand and can make assembly difficult.
I was excited to find exactly what I was looking for and it was MADE IN AMERICA. The product arrived very quickly and right on time for my granddaughters birthday - the rest of the experience went downhill. First - no directions which meant she had to wait over three hours for dad to assemble the hoop and when he was finished he was not in the best of moods. The product would have been fine but there was no hoop. It took over a week for that to arrive once I was able to get in contact with customer service. It certainly seemed that we had purchased someone else's reject.
From Competitive Edge Products: Products on our web site are shipped brand new from the manufacturer's location. We do not have inventory we receive back, or ship initially, etc. If a product arrives damaged, the carrier is the source of the damage. If a product arrives missing any parts, the manufacturer did not package them correctly during manufacturing. In either case, we will always replace missing or broken pieces at no cost to the customer. Thanks.
This B-ball pole is GREAT, Good and sturdy,
Excellent price. Shipping price was great,Delivered right on time. First time using competitive edge, But not the last time. Was very pleased with there service and quality of the product. My grand kids love it.
Thank you for making 6 kids very happy. (Updated on 4/7/2012.)
6/10/2012. Just purchased 2 more B-Ball Poles
Product is still great,Lots of fun, Delivered on time. Great price. Problem this time the boxes they came in were pretty beat up, Every thing seems to be O.K. but one box was especially demolished,all rips and holes. Please be more careful with shipping. Thank You. (Updated on 6/10/2012.)
great setup, son loves it, would recommend to anybody for the cost.
My 7 year old son has been outside for hours. This hoop is worth every penny. Besides being well made and easy to assemble, our house has become the new meeting spot for the neighborhood kids which is not such a bad thing this day and age! Love it!!!
Great place to purchase sporting goods! Cant beat the prices!
Wow! Actual pricing, shipping costs, no hidden fees. I have two boys, this will be the first place I look!
Excellent piece of equipment, sturdy and safe. The Grand kids have really enjoyed it.
Nice product, good service from Competitive Edge.
Was easy to put together. This is a sturdy product and a good buy for the price.